Shipping Policy

General Shipping

  • Most orders are processed and shipped within 1-2 business days of placing an order.
  • All orders qualify for free shipping. These orders are primarily shipped via UPS Ground. Larger orders are shipped through various trucking companies.
  • TapeManBlue ONLY ships within the 48 continental United States. We DO NOT ship internationally.

 

Expedited Shipping

  • UPS 2nd Day Air and UPS Next Day Delivery also available as a choice for our customers.  Expedited orders must be received by 12:00 pm EST to ship that day.
  • Shipping rates are based on package weight, size, quantity, and distance shipped.

 

Delivery Issues

  • Lost Package: TapeManBlue is not responsible for lost packages once they have been shipped from our warehouse or for delays due to unforeseen UPS delays such as "adverse weather conditions", "Beyond UPS control", or "Missed at facility". Please plan accordingly.
  • Refused Delivery Package: For items returned to sender due to “undeliverable as addressed” or “insufficient address” shown on the tracking status, TapeManBlue will issue a refund minus a shipping and handling charge once the item is delivered to our facility.

 

Order Discrepancies

  • If you’re claiming an order discrepancy, please contact us within 7 business days for assistance. Any inquiries past this time frame is unreasonable for us to accommodate. (This policy excludes wrong items received.)

 

Cancellations

  • Orders can be canceled for any reason as long as the item(s) did not ship from our warehouse.
  • For any change/modification request after an order is placed (address, item, quantity, etc) notify us to cancel and please reorder with the updated information.

 

Shipping and Order Processing Holidays

Orders can be submitted via our website, but will not be processed, delivered or counted as in-transit on the following major holidays and company closures:

  • New Year's Day (January 1st)
  • Memorial Day
  • Independence Day (July 4th)
  • Labor Day
  • Thanksgiving Day
  • The Friday After Thanksgiving Day
  • Christmas Eve (December 24th)
  • Christmas Day (December 25th)
  • Day After Christmas (December 26th)

 

TapeManBlue is here for you.

Please contact us with any questions you have regarding your order or our shipping policy.